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API & Webhooks

Powerful WhatsApp Integrations for Your Business

Connect optimatrix with your existing business tools using our developer-friendly APIs, real-time webhooks, and comprehensive documentation to automate your WhatsApp business communications at scale.

99.9%
API Uptime
<200ms
Response Time
24/7
Webhook Delivery
Real-Time Sync

Webhook Integrations Made Simple

Connect optimatrix with your favorite tools in real time. Send and receive WhatsApp events seamlessly with just a URL.

Outgoing Webhook
optimatrix sends WhatsApp events directly to your system
optimatrix
Incoming Webhook
Your system triggers WhatsApp actions via optimatrix

Easy Setup

Just paste your webhook URL. No complex coding required.

Real-Time Sync

Events flow instantly between optimatrix and your applications.

Two-Way Comm

Send and receive WhatsApp events for complete automation.

Your Dedicated Webhook URL

https://app.optimatrix.ai/api/v1/chatbot/webhook/0f2dc484...

Secure, unique endpoint for your external applications

Simultaneous Multi-System Integration

Configure multiple webhook endpoints and automatically forward every WhatsApp message event to all your external systems at once.

No need to choose between integrations — connect everything, instantly and effortlessly.

Outgoing Webhooks

How It Works

1
Configure Endpoints
Add multiple URLs in your dashboard
2
Enable Webhooks
Activate tracking for WhatsApp events
3
Auto Distribution
Events instantly sent to configured URLs

Supported Events

Message Received
Message Sent
Message Delivered
Message Read
Template Status
Contact Updates

Incoming Webhooks

Automation Flow

1
External Event Received
System sends event to webhook URL
2
Smart Processing
Advanced chatbot processes data
3
Message Delivery
Automated WhatsApp message sent

Common Use Cases

Order Confirmations
Payment Failures
Appointment Reminders
Lead Nurturing
Ticket Escalations
Custom Workflows

Comprehensive API Documentation

Integrate WhatsApp messaging into your applications with our robust API. Explore endpoints for sending messages, managing templates, and syncing contacts.

Capabilities

  • Send WhatsApp messages
  • Manage message templates
  • Access delivery reports
  • Sync and manage contacts
  • Automate workflows with webhooks

Example Endpoints

POST/api/v1/whatsapp/sendMessage
POST/api/v1/contact/list
GET/api/v1/reports/delivery